Incident response

Safety information and precautions

Call 1800 653 572 for BOC customer site or roadside assistance for any incidents involving BOC gas tankers, cylinders or storage vessels.

At BOC we are passionate about the safety of our employees, our customers and the public in general.  Our products and services are involved in many facets of everyday life, and we are determined to ensure that everyone that comes in contact with them, goes home safely after enjoying the many benefits that they provide.

In the event of an incident involving BOC gas tankers, cylinders or storage vessels follow the below precautions: 

  1. Shut off all engines and any other electrical equipment

  2. Dial Emergency Services ‘000’ and advise gas cylinders or receptacles are involved

  3. Contact BOC’s customer site and roadside emergency number 1800 653 572 (24 hour)

  4. Consider initiating an evacuation/exclusion zone of 100 meters

  5. Do not smoke or allow naked flames within the evacuation/exclusion zone

  6. IF SAFE TO DO SO stop any gas leakage